I had a cellphone contract with virgin mobile that was coming to an end in August 2012, they called me before august and told me that the contract was coming to an end at the end of August 2012, and they ask me if i was interested in another renewing my contract i told them that i was not ...
I am currently using a Virgin Mobile line for my business, and I constantly have calls being dropped and poor signal quality that no one can hear me. I am based in wychwood near Bedfordview. Have called the call centre about 5 times and tried different networks, roaming etc but no luck. ...
I took out a contract for the 9780 midway through 2012 and after only a couple months the screen started leaking. There was absolutely nothing wrong with the rest of the unit, not even a scratch. After waiting for weeks I got "my" phone back - clearly an old refurbished unit (from a brand ...
I would like to cancel my contract which, I never use but pay for every month. I have a credit on the account as I don't use it at all. When calling the customer service centre they inform me that I won't be able to get a refund for the credit on my account, but only use up the airtime? I would ...
The info we got after phoning twice yesterday and once today is that Jacob will phone us back today after two o clock. He was supposed to send us an email regarding our upgrade and info for a new contract?? When you have a problem paying up then 123 they block your phone but anything else the they ...
I would like to take this opportunity to compliment the VM guys on how they've dealt with my query. i'm happy to report that yesterday i received smses with recharge pins for an amount of R25. this is a refund for airtime that i was charged for internet usage even though i had activated the BIS. ...