On 13.12.2013 I changed service providers from Virgin to Cell C. I advised Virgin per telephone of the termination as my two year contract period had ended. I ported my number to Cell C on the same day. Having approached Hello Peter to get a response from Virgin, I received an email confirming that ...
I called the call centre in November and spoke to a manger by the name of Keith, said he will call me back. Still waiting for his call! I then called in on the 14/01spoke to a team leader by the name of Ashley after I was billed R500 for 5 calls to a virgin to virgin number. He said he will call me ...
I am a customer of virgin mobile for about 3 years now. I upgraded ons of my contracts in Nov 13. Recently I received a Blackberry Q5 for my birthday. When I entered my simcard into my new phone, everything except for my bbm was working. They first told my I need a new simcard wich I had to buy and ...
I want to know why they still sending me airtime for a contract ive cancel and account debit is now R289 iam sick of holding and waiting for them to get back to me ...
Hi Since September I have been complaining to Virgin Mobile that in the mornings from 9 to about 11 and then again 3 to 5 NO SIGNAL - you can't make a call or sms - you can whats app. Incoming calls go straight to voicemail and when you try make a call - it rings and then ends itself. I am being ...
When i cancelled my Virgin acc in Aug 12 there was a mess up on their side & they erroneously topped me up in Sep12. I contacted them on 7 Sep & the top up was reversed but I still had unused talk time from the Aug & it took me a few weeks to use this up, after which I would recharge ...