Please note my previous complaint: https:///virgin-mobile-south-africa/complaints/enough-is-enough-1236991 This contract was terminated successfully at the start of December 2013. The number was moved to prepaid. It seems that someone has however re-activated this contract now. I cant make any ...
A complaint about a 2010 transaction in which Virgin Active deducted money from my account after I returned their product unopened, has yet to be resolved! You promised on 6 Jan 2014 that my money will eventually be returned to my account within 7 days, yet after another 25 days yet, AGAIN no ...
I am still waiting for my refund to be paid to me, this is poor customer service. how hard is it to pay a refund, you have done it before but seem to struggle again. Please sort this bad problem out 0741581534 ...
I have been e-mailing since December, I have sent 8 e-mails since the to customer care begging swearing pleading but I get no answer. I want proof that my contract have been cancelled because I will not pay any cent to a corrupt company ...
After numerous phone calls, branch visits emails I still have no response with regards to my Virgin Mobile account. There are unexplained charges, debits going off on unscheduled times (two debits of R500 each going of on one day before my debit date of the 01.02.2014). There was just nearly R7000 ...
Eference number 41953634 I have called in to virgin mobile for 5 months to state I did not ask for an upgrade. the matter was escalated to billings, cancellations, team leaders, none of them were able to resolve.after asking for 5 months to move onto prepaid, finally they said it was done.i called ...