THERE IS NO SERVICE AT VIRGIN MOBILE I PHONED CLIENT SERVICE ABOUT MY PHONE THAT IS NOT WORKING I'VE GOT IT ONLY FOR FOUR WEEKS AND IT DOESNT WORK. I HAVE GIVEN ALL MY INFO TO THE GUY I SPOKE TO AND HE TOLD ME THAT THEY WILL COME AND PICK UP MY PHONE FROM ME WITH IN 4-7 WORKING DAYS. THURSDAY ...
I cancelled my contract with Virgin mobile in December 2013. I was told it was all taken care of and that my phone had been moved to prepaid which I can confirm, as I have to buy airtime for it In order to use it. However, now you guys have ILLEGALLY deducted money from my account on 31 January ...
My mother, 70 yrs old living in Queenstown in the eastern cape more than 1000km from pretoria has a contract with virgin mobile and has had it for almost 3 years now. For the past 6 to 7 mnths her sim card has not been working. When she inserts it in the phone the screen goes blank. She initially ...
I'm fed up with this back and forth complaints with this network. I got this contract at the end of September and I've had problems since then. Firstly my application was not processed on time, then my banking details were loaded incorrectly and I only found this out after 3 months as I kept ...
I had a pre-paid 100 account with VM which I cancelled on 15/01. Ref:4503405. Happy Moloi never told me that the money on my phn (which was over R400) would be removed. After 7 phone calls that took almost 2 hours in total, I got the money refunded 5 days later! On the 4th call (17/01), I spoke to ...
My husband applied for a virgin mobile contract and received the contract but was told to wait 7 to 10 working days for his handset. After 10 working days they told him that there was a hi jacking and would receive his handset 10 working days later. After logging a complaint virgin mobile contacted ...