Have a car and household policy with Virgin and keep getting sms's to say my premium payment has not been received and I am not covered. I phone the call centre and they want me to fax a bank statement to show payment is done. Not for me to prove I have paid, I want to cancel the policy and demand ...
I made a claim on my car on the 2nd of April and was told the car will only be booked for asssessment 7 days later on the 9th of April but when I called to make a follow-up on the same Friday that week as I had been advised that the assessment report will take 3 days to be loaded on the system, I ...
So i was caught sleeping and my Phone was permenantly displaced! (Lost/), but due to the specified cover i have on my mobile device i was not to stressed too much by this because i was confident in the brand i have chosen to insure my phone. i called in to lodge my claim and was asked for many ...
I received quick and professional service. Omar was friendly and helpful. ...
Having decided to review my shortterm insurance, I went to a number of online sites and got the normal (seemingly cloned) responses to my enquiries on the cover being offered. As a refreshing contrast, Virgin Money offered a tailor-made package, were able to negotiate the specific terms and ...
I have had a policy with Virgin Insurance since December last year, never missed a payment. When I took it for inspection to a glasfit in Midrand I was told that they do not do Virgin Insurance inspection anymore which I was left with nowhere to find another one after I called the insurance to ...