Having decided to review my shortterm insurance, I went to a number of online sites and got the normal (seemingly cloned) responses to my enquiries on the cover being offered. As a refreshing contrast, Virgin Money offered a tailor-made package, were able to negotiate the specific terms and considered my specific needs. Their email responses are immediate, and their follow-up with printed documentation in the mail is prompt.
I look forward to seeing their response when I have to contact them with a claim.
(Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com)
0 comments