I insured my car with Virgin money because I was attracted to the no excess. I insured my car that me and my mother drive. I told the insurer that at the moment my mother drives the car more at the moment but we are both regular drivers. On the 1st of February I put in my claim and they told me ...
Car accident happened 14 February 2013 car towed to assessment centre same day. Claim logged with Virgin Money 15th February 2013. No follow up call received to confirm car received an assessment centre. I called myself 21 February to find out what the assessment amount is and was told they had not ...
Quite impressed with the claims process thus far, been dealing with Tjaart Steyn, he organised car hire within 15min of me requesting and he's kept me informed on all new developments on the claim, got a call from the Snr Consultant today verifying claim info and he was very friendly as well, good ...
My car was damaged and Virgin Insurance have refused to honour the claim although I have been with them for a year. Taking this into consideration I am changing insurance companies as I cannot be insured with a company that I can never be sure if they will pay for a claim ...
It has now been a year and a half since my accident and still my vehicle is not repaired properly. In July 2011 I had an accident with my car, since then my car has been back 13 times for re-work. Recently (December 2012) my car started leaking oil again and turbo started making funny sounds, the ...
Very well mannered Maahir Dolley from Virgin Money insurance was efficient knowledgable and persuasive! 10 out of 10 on customer interaction. Virgin insurance got my money because of Maahi ...