I am still waiting for the statements of Igsaan Hugo & Mr Watson which I requested from Tracey-Lee on the 17th Sept. I asked for it again on the 18th from the gym. Today when I asked the staff I was told to contact legal for it. Why could she not have told me this in the first place? I have an ...
I CONTACTED VIRGIN ACTIVE VIA THEIR WEBSITE ON 13 SEPTEMBER 2013 AS MY HUSBAND AND I ARE INTERESTED IN JOINING THE LITTLE FALLS VIRGIN ACTIVE. I IMMEDIATELY RECEIVED A RESPONSE FROM INSHAAF AT HEAD OFFICE INFORMING ME THAT MY ENQUIRY HAS BEEN FORWARDED TO VIRGIN ACTIVE LITTLE FALLS AND THAT THEY ...
An incident occurred on Friday the 13 September where basically 3 members were intimidated, patronised, victimised, pushed (2woman)... but mainly embarrased to a point where we can not even gym! I would write the whole incident but id prefer tp be contacted so that this may be resolved accordingly ...
My son wished to cancel his membership in June last year and went to Virgin Active with this express intention. He was persuaded to withdraw this option and accept their 4 month freeze option. Due to work and studies he never set foot in the gym again and was never contacted by Virgin Active again. ...
In Virgin Active Sandton 100 pieces of cardio equipment sit on the edge of the swimming pool and since the swimming pool is set at 27'C it makes the area humid. I have told Kervin that he needs to turn the aircon onto a lower temperature to combat this and he said, its an industry standard and isnt ...
I train excessively heavy and I do use a lot of weights. I do know the rules of the gym as I've been a member for the last 10 years. Tonights session was rather disturbing. I left the weight on after my set to move on to another machine and return to reuse the previous machine as the gym was quiet. ...