Hi, I have been attending Virgin Active Germiston for the last 12 years (even before it was Virgin Active). Today I had a very ugly spat with another member who threatened to kill me by drowning me in the swimming pool. I have never experience any other issues like this before today. My complaint ...
Not everyone likes to shower whilst exposed and balfour park gym does not offer a single shower that has any privacy. After complaining about it, I was assured that at least hooks would be hung in the showers to ensure not having to step into the opening every time to get your towel... 6 months ...
I would like you report extremely bad attitude and service from the ladies at front desk, i come in to advise my personal detail are incorrect and need to be updated, they advise they cant help, the other lady than tells me i need my ID, i than proceed to get my id book, when i get back they say ...
I, as a regular gymer have been training at the Virgin Active Constantia gym for 2 years and have never been disappointed. But of recently need to congratulate Tony in the sales department for making the fitness environment that much more fun and easy. Tony provides a service that makes each ...
After numerous complaints still no action has been taken to fix the problem, if you go to virgin active humewood and you need to go to the bathrooms, prepare your self as you have to share the space with miggies, secondly the staff will also steel what ever money you have left in your locker as the ...
As a viltality member I should be paying a reduced monthly fee. The full amount has been deducted from my account for various months. It has been impossible to get my money back from Virgin Active, I have spoken to account managers at the gym many times and I have recieved no feedback at all. It is ...