It took me several telephone calls to Virgin Active to switch from Vitality to Multiply and to inform them that my daughter is a dependent on my Multiply. I was promised that my daughter would receive a credit for the overcharging (January) within 5 working days of which she hasn't received. She ...
I joined Virgin Active on the 1st of May in 2007. I was very happy with their service, until the day i had to cancel my membership due to work. I went in to the Vanderbijlpark branch where I kindly asked them to cancel my membership, this was on the 12 December 2011. The personnel very quickly ...
I was advised of the change of benefit rule regarding required visits to the gym in order to retain my membership. I advised Mr. Shabnam Bux that I am currently working in the South Pacific and therefore cannot visit the gym. He has advised that Virgin Active cannot award me visits or grant an ...
Im quite embarrased to say the least.but yesterday i was in a steam room whilst two men engaged in oral sex. its disgusting. surely this is indecent exposure and rules should be made accordingly visible at the entrance to these fascilities. Sexual conduct should not be tolerated in public places ...
My sincere thanks to the staff at Virgin Active Moreleta (Parkview Centre) - my 3 year old was most upset at being asked to leave the swimming pool as an aqua aerobics class is now offered 4 times a week at 17h30. Working full time, our swimming is limited to around 17h00 during the week. The staff ...
Took forever to transfer member and dependants from vitality to multiply. Numerous calls, no action, no feedback. No answer to emails. NOW awaiting refunds. How many calls am I going to have to make to get this done!!! ...