I joined the Virgin Active group in roodepoort and had good service. However when I went to the Virgin Active in Little Falls I had exceptional service. They straight away noted that I had not yet gymed at this branch. I was welcomed friendly by the receptionist and Jeff (a staff member) was ...
I applied online to join Virgin Active Gardens I was then called and a meeting was set up for me with a sales agent @ 15:30 on Sat. I arrived @ 15:15 to be early as I was looking forward to joining the gym. On my arrival the person I was supposed to meet was there, reception had no record of my ...
One of your cleaners was wearing my watch my dad bought me for my 21st (R1500 Fossil). I left in in the shower 3 weeks prior and went to look for it the next day at reception (they said no1 picked it up). This Thursday I see the cleaner in the changing rooms wearing it. I told him to give it back ...
My parents have recently joined the gym and I accompanied them to the Steenberg gym this evening. One of the fitness crew, Sweetness, helped my Mom and Dad with their queries as they explored the gym and provided guidance on posture etc and lots of encouragement. I then watched Sweetness make her ...
Guys and ladies, I am so impressed. I was a previous member and the service, kiddy friendliness and whole approach at gym is so awesome. Thank you all the ladies. Mpho your staff has been amazing and thanks to trainer Steve. I am so grateful to you all and the fab holiday programme, te kiddies ...
I would like to complain about my debit order for Virgin Active. The arrangement and as per my contract, the debit order must go off around the 1st of every month. Today it came off - 12 DAYS LATER! What if I didn't have the money to pay you? You would be the first to contact me. So you just decide ...