I joined Virgin Active Bedfordview a few months ago (having moved from the Virgin Active in London) and was told on the day that I joined that I would receive a water bottle and 2 free personal training sessions... this has still not happened and despite emails I have sent to the Club advising them ...
I just to say, thank you to Nadia Van Vuuren, the manager of virgin active (hazeldean) the quick answer to my complains, I am more happy now with the service, thank You so much Nadia for your excellent answer, and work :) ...
In nov last year i lost my vitality mambership. i took out a contract for myself and my son, i started payng R625 pm (which is allot more than all my friends) and my son was debited R 937.50. i spent months explaining and begging and getting frustrated i eventually had to stop the debit order so ...
I called Virgin Active call centre on Monday and today and just want to compliment them on their friendly staff. Both times the ladies were super friendly and willing to assist. Keep it up Virgin Active. I will spread the word. ...
I booked for the 5:30PM spinning class online, a week before the class. I arrived at the class at 5:28PM to find that the staff had given my bike to someone who had not booked. On enquiring, I was told that if I'm not at the gym at 5:25PM (5 minutes before the class_ that the bike is given to ...
I would like to bring it into your attention that I was billed very late this month, and I do not appreciate that. The agreement that I have with Virgin Active is that monthly payment will go off on the 1st of every month. I think in future if there is a problem with your bilking system you notify ...