Everytime I walk into user Susan is always smiling and welcoming clients with amazing efficiency. Although there are others who seems to sit and get paid for doing absolutely nothing at all.. No phones get answered by the other two people who work there. The phones ring and ring if Susan does not ...
My Samsung s4 has I cracked screen .on 23-10-2013 I took the phone in I was told 5-6 weeks it will be ready .every time I phone lesego im told Monday in the meantime the battery has swollen up I send I mail no response. ...
I submitted my details and and reported a broken screen for my S4 in August, was told that i will be called as soon as they have screens available. but I have never been called. I have been told that I am second in their que and will be called as soon as as they receive thier order and no I have ...
Six weeks later, empty promises! Does Samsung even know how bad this company that they reffer their own clients to is performing??? Not only does the staff feel it's comforting to tell you that you only waiting 6 weeks, other clients have been on the list for three months!!! Good luck with trying ...
I'M STILL WAITING FOR A REPLACEMENT FOR MY SAMSUNG S4 SCREEN A MONTH AND A HALF AFTER REPORTING TO USER ELECTRONICS. I FIND IT UNACCEPTABLE THAT I WAS TOLD TO WAIT THREE WEEKS FOR THE PARTS TO ARRIVE BUT YET ITS BEEN JUST OVER 6 WEEKS, ALSO THE ONLY COMMUNICATION THAT TAKES PLACE IS COMMMUNICATION ...
Is it possible to wait for almost 2 months for a screen repair? That's what I asked at Samsung head office and the answer to that was no... But at user electronics (Garsfontein) it is! cause every time I call it's either this week or next week or no answer at all. Even after sending documents they ...