I booked a vehicle through them on the 23 May 2013, and was supposed to pick it up on the 25th at OR Tambo Intl airport (Jhb) but had to cancel it and duly called them 2 hours before I was to pick it up and the call center agent promised to send me an email confirming the cancellation, which never ...
REF 280357124 BOOKED A CAR ON LINE ON THE 1ST OF OCTOBER 2012 FOR COLLECTION AT DURBAN AIRPORT AND 3 HOURS LATER HAD TO CANCEL MY FLIGHT DUE UNFORSEAN CIRCUNSTANCES. HAVE ASKED FOR A REFUND AND A COUPLE OF EMAILS LATER WAS TOLD THAT I HAD TO FORFEIT THE FULL AMOUNT PAID ON MY CREDIT CARD. I WASNT ...
I had an issue with [URL Removed] which was my fault. On this [URL Removed] attitude towards me in fixing the issue was non existent, and could only suggest spending more money on a new deal and/or loosing all the money I paid. All they offered without really wanting to listen and help me was to ...
ON THE 1ST OF JANUARY WE ARRIVE AT THE SOUTHERN SUN HOTEL WHEREBY THE EUROPCAR BRANCH IS LOCATED. ALAMO WAS IN CHARGE OF THIS BOOKING. ON ARRIVAL TO PICK UP ONLY TO FIND OUT THAT THERE IS NO CAR AVAILABLE AND WE WERE NOT INFORMED BEFOREHAND. ABSOLUTELY DISGUSTING ATTITUDE BY ANNE OF EUROPCAR TRYING ...
I recently booked car hire on [URL Removed] and was told to pick the vehicle up from 18 Currie Road in Fourways, Johannesburg. After driving around for 1.5 hours looking for Currie road (which didn't appear on the GPS), I called the number listed on the voucher several times to ask for directions ...
Hi, I would like to warn all Rentalcars customers to be careful of this company as I was conned by them. I honestly never thought that I would get this bad service from a car rental company. This was my first time making use of their service and probably very last. I booked for a specific car ...