On the 13th of July 2013 my wife returned an item to your Centurion branch. The item was purchased in Februrary 2013, was never used and had the tags on. There was a quality issue with the garment. The belt, which is plaited, was becoming undone. The manager offered to re-plait it. What's happens ...
Late in m may we took our blackberry back to truworhts as it was insured, 3 weeks later we got a new phone from because they couldnt fix the old one, only to find that the NEW PHONE THAT WE WERE GIVEN WAS ALSO FAULTY, THE TRACKPAD WAS NOT WORKING, WE TOOK THE PHONE BACK ON THE 30TH OF JUNE, AND ...
On the 26th i went to block my account at Truworths as my bag had been and it contained all my personal belongings. I blocked the account to avoid use of my Card. The customer service Guy helped me and gave me a password i should use when i make my first purchase on the new card they would send me. ...
I keep receiving SPAM on my phone from Truworths with "friendly reminders" to "pay up this weekend" My account is always paid on time and I find these messages threatening, condescending and completely unnecessary -to the point of insulting. I don't know who's terrible idea it ...
I bought a patent leather handbag a little while ago. Which cost me over R350. Buying a bag from Truworths i thought would guarantee me good quality and a long lasting bag. ( every woman has that one bag they use for years) It hasnt even been a few months (approx 3 - 4) and the handle of my bag has ...
I was horrified when I was told that I couldnt return a clothing item that was never worn or washed and still had its orinal tag on because, as per the consultant, it had been more than 30days. It was a gift, and the person simply bought the wrong size. Although I had no slip, i offered to get the ...