Complaint / review / scam report
Unsupportive and Unrealistic

On the 26th i went to block my account at Truworths as my bag had been and it contained all my personal belongings.I blocked the account to avoid use of my Card.The customer service Guy helped me and gave me a password i should use when i make my first purchase on the new card they would send me.I got my Card and and i went into Truworths to Purchase a Cellphone, i had a temporary ID, Passport, Affidavit from the police station that my belongs were plus the password the call centre gave me to use when i made my first purchase.But The consultants could not help me.They said they wanted my S.A green I d.Do you have any Idea how long that take? I Have 4 official documents but Truworths could not help me.HOW PATHETIC IS THAT???? After 15years of being a truworths customer, and at a time i need Truworths the most it lets me Dow.
Extremely Disappointed....Clearly I do not need Truworths

Offender: Truworths

Country: South Africa   Region: All Country   City: Cape Gate

Category: Shops, Products, Services


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