I made a purchase on my truworths account of 340.00 and received a slip stating that my available credit is 966.00. I then wanted to purchase for 966.00 and when I got to the till the consultant Donisa Lefleur offered me a credit limit increase. I asked her what does this mean and she said that my ...
Hi there, I would to extend my gratitude towards this young lady. She goes way beyond the extra mile to make customers feel comfortable and welcomed in terms of her service delivery. I experience world class service when I go to her, she helps not only in her dept but always willing to assist with ...
I would like to send a HUGE shout out to Ms Jane Moekoena, manager of Truworths, Riverside Mall, Nelspruit. I went shopping at Truworths with my daughter who is partially disabled and in a wheel chair on Saturday 3 August. The shop was crowded and we found it difficult to move especially in the ...
I have paid and settled my account 3 weeks ago, I am sitting in Australia for the next few months so Truworths cant get hold of me so I have mailed them 5 times telling them that I have paid and settled my account they must please allocate my payment. I go into my account online and I see that the ...
I went to the grooming department of one of your stores. After getting what I went to the store for, I was caught by one of the marketing posters. It was for CH travel mugs, loosely translated it said you get 2 travel mugs when you purchase a any fragrance, that is 50ml or more. Please note, the ...
Good Day Hello Peter I am so disappointed with the service I received from Shameem at Thruworths in Canal Walk. I went to purchase Tights in the store and on the cover its written for 3 pairs but there was only one pair for all tights, according to my understanding as a customer I have a right to ...