PROMISED RESULTS FROM AN ELIZABETH ARDEN SALES LADY AND NOT RECEIVED FROM PRODUCT TO RETURN THE PRODUCT AND WAS TOLD THEY WILL CALL ME BACK ONCE THEY HAD CALLED THE MERCHANDISER, 5 DAYS LATER AND STILL NO CALL WHAT TYPE OF CUSTOMER SERVICE IS THIS MAY I ASK!!! SITTING WITH A R400 PRODUCT WHICH I'M ...
Thank you to Casse and to Grace and Saadiyah from the West Street store for resolving my query. Thank you for providing good customer service and for turning my negaitve experience into a positive one. Much appreciated. ...
Hello! I have been receiving sms's from MBD debt collectors stating that I should pay my account of truworths of which I do not know, I have never opened an account with Truworths before and I dnt remember taking anything from the store. Can anyone please send me a contract that shows that I have ...
My husband recieved a Truworths Hemisphere T-shirt as a gift. While he liked the T-shirt he wanted to change the colour. He went into the Fourways branch with the t-shirt to do the swop. It had not been worn and still had its labels in tact however, as it was a gift he did not have the purchase ...
I bought an item from Truworths Man on 25 August 2013. I came in on 31 August to return the item. I did not have the slip as my domestic mistakenly discarded it, so I brought my bank statement showing payment from my card for the item. I waited in the store for over an hour while the staff searched ...
I went to truworths on 28 August (big mistake) to buy a mascara. I bought the mascara (worth R310) and decided to apply it in the shop. I did this in front of the cashier and the assistant manager. I then left the shop after applying the mascara. While I was walking a woman from truworths, I think ...