Bought a top from Truworths, but on the day I wore it, noticed a hole. whilst wearing this item, I took it back to the shop to exchange. They did not have my size but located another one in Sandton. I asked if they could send it over to Melrose Arch, which they said would take 5 days, which was not ...
We came into the mall on Sunday and purchased clothing, only to find out that we were chared twice for a R625 dress!!! I immediatley called the store when i got home and they confirmed that we can go into any store to have the duplicate payment reversed. We live in Lenasia and work in Fourways. ...
I bought shoes on the 28/09/2013 and only wore them once but the heel fell off, I took them back to the store on the 05/10/2013 to Tsakane Mall (store number 184) where the sales rep with employee number 9791272 was very unhelpful and spoke to me like I'm not a customer, I then requested to speak ...
Hi, I made a purchase at Truworths gateway mall on 5 July 2013, i bought 2 items to the value of R359-00 on my gift card. Within a month i went to return the both items at gateway, they refused as i couldnt find my slip. I pleaded with them that items were not fitting/suitable and i cannot keep ...
I went to truworths northgate to return the items I purchased, I was assisted by 2 ladies who made me understand that they don't have the money requested at the point. Shame on the area manager Aubrey who made two assistant's kind and hard work go down the drain with his attitude and by offering me ...
How is it possible that a customer can place an order on the 30/09/2013 and you decide to have a sale and want to tell me 14 days later sorry we out of stock. I dont want to hear that I placed the order before the sale your campus square staff was doing their utmost to assist me but all your head ...