I tried to access my account as per normal on the internet only to find it locked, I called the customer care line only to be helped by someone who doesnt even know the system herself. Unfortunately she was so useless and confessed she doesnt know why. The system says: Your account is locked. ...
I tryied to explain my problem with truworths and he always wanted to feed me his words and when i talk he would not listen to me. even i asked questioned he answer me with a bad attitude. ...
On the 2 Oct 2013 I called through to do a fashion delivery .it is now one week later and I am still waiting for my item. U dont feel that this is good customer service as not even a o e person contacted me to let me know what happening with my item.its very easy to give a reference number but what ...
I'm a guy who walked into the Truworths Pavillion store today on my sister's behalf because she is unfortunately in NewZealand an could not be here herself. She just wanted to see what range off evening wear that the store had and asked me to take a few snaps and send to her so if there were ...
I purchased a cellphone (nokia lumia 520) on my Truworths account on the 20th of September in Tygervalley. Had to return the phone the next day as the battery was draining at a very quick rate. Phone was booked in for repairs and apparently had to be sent to MTN for a warranty assesment. Phone ...
I've been struggling for almost 3 weeks to reset my password so that I can utilise my account online with absolutely no success whatsoever. In the 21st century there really is no excuse for this exceptionally bad service. I keep saying forgot password, you finally after 2 weeks of request emailed ...