MY MOTHER IN LAW GAVE ME A NECKLACE, ITS IN ITS ORGINAL PACKAGE WITH RPICE INCLUDED. IT WAS A GIFT SO THERE WAS NO SLIP ATTACHED. ROSEBANK WONT EXCHANGE THE ITEM AS I DONT HAVE THE SLIP. I CANT BELIEVE TEH CUSTOEMR SERVICE CANT FORSEE THAT IN JANUARY PEOPLE WOULD WANT TO EXCHANGE GIFTS. YOUR POLICY WILL STOP PEOPLE FROM BUYING FROM YOU AS NO ONE WILL WANT TO BE STUCK WITH ITEMS THEY DONT LIKE- I HAVE READ THE RETURN POLICY NOW IN STORE AND I HAVE ALL THE OTHER REQUIRMENTS APART FROM A SLIP, CAN NOTHING BE DONE?
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