My complaint up to date has not yet been resolved. The lady by the name of Lorato called me on the 17 April 2013 at Truworths-Mmabatho indicating that they will refund me within 24hrs, but nothing is done yet. Since the purchase was done on the 14 March 2013, I seriously don't find joy doing ...
I've had an unblemished account with Truworths for years & I am extremely unhappy about the way my exchange has been handled. I bought an item, only had it on for not even an hour, whereas my husband noted strange marks on the material. This item was returned to your Tygervalley branch ...
I have been waiting to speak to the manger for 20min now on the phone, every staff member has passed me onto another staff member where I have to explain my story 50 times!!! Why is the manger not available to talk to??? I dont have time to sit and waste my airtime waiting for the manger!!! NOBODY ...
A few days after my Dad passed away my Mom broke her Right leg. She went to Truworths to buy shoes for the funeral. She picked out the shoes and bought it on account. She only wore the left shoe to the funeral because obviously the other foot was bandaged. She was in a wheelchair for a while and ...
I have emailed and phoned on numerous occasions, because I want to pay / settle my arrear account. I was informed telephonically that I am not appearing on their system, and they also cannot provide me with the collection agency / lawyer's details otherwise. I so badly want to pay the account and ...
I have used Estee Lauder for 20 years, I always take advantage of their promotions. Truworths currently has a promotion. In the past it has always been if you buy one skin product and another then you get the gift. In this instance I took two skin care products, only to be told that Truworths ...