After receiving a R100 voucher when buying for a certain amount, I bought an article at Truworths, when I took it back to exchange I was told that my voucher will not be redeemable unless I buy exactly the same dress again?? The specific dress was not available in the correct size. So why can the ...
I purchared a pair of Ginger mary pumps less than a month ago from Truworths for R380 and to my surprize the shoe soles are both broken right through like a 3 year old shoe. Im disgusted in this as i told my husband that im a quality driven person but it seems Mr. Price is much better quality than ...
I Nthabiseng Makakule bought a skirt (R220) on the 2nd of April 2013 @ 16h42. I wore the skirt on the 11th April 2013 and the skirt grew bubbles of fluff on the material. I returned the item on the 12 April. The cahier was assisted me took the skirt to show the manager Anthony Mkhize who told the ...
I did a fashion delivery on the 5th of April at Galleria (Amanzimtoti) branch. I added R40.00 extra for each of the two items in order to get the delivery done in roughly 4 working days. It's the 17th of April and still nothing. When I contacted the branch on the 16th of April, the person that ...
On the 27th of march i bought a leather jacket, i wore the jacket 1.nc and when i wanted to wear it for the second tym i realised that the jacket was peeling so i took it back to the store where i was told by Kenneth dat they cannot credit it back, then i asked them to do a returns query which I'm ...
After many proof of addresses and certified marriage certificates and emails to change my address and surname, Truworths is STILL sending my statements to the wrong address. I changed my surname via the email listed on the statement, last year May as well as my postal address, but they still cant ...