I am waiting for my dad at the Bellville bus station. I have been calling the call centres (Head Office, CT and EL) for the past hour and I've had to hold more than 8minutes to check where the bus is. I'm also with passengers who have been waiting for a 6:30am bus to PE and we're all in the dark ...
I booked a bus ticket with City to City and on the booking confirmation it says that the bus is leaving at 03:40. I arrived at the place of arrival (Jenni's Place, Potchefstroom) at 03:10 because we have to be there 30 minutes before the bus leaves. So I started to wait. At 03:30 there was still no ...
I am currently sitting in a city to city coach. We have been in a minor accident. But since the incident occurred the bus driver has not once told us his plan of action. We are now sitting outside the Peddie Police Station with no clue of whether another coach will be coming to get us or how long ...
I was supposed to travel on the Translux bus for Jhb on the 10th of April 2013. Upon my arrivel at the Bellville depot, I decided not to take the bus and enquired about a refund. I was informed that it could only be done 3 hours prior to departure, but that a voucher could be issued with 25% of the ...
Hi I entered one of their competitions and received an sms to say I won some airtime. When I tried to redeem the airtime, the voucher was invalid. I tried to contact them to find out if there was another method to redeem the airtime and no one could assist me as no one knew anything about how the ...
Hi, I made a booking with Translux and cancelled my trip which I was told if I want a refund I have to call the national call centre, the booking was for me and my daughter. I used one ticket and now getting a refund is a mission let alone trying to get a sit on the bus. Everytime I'd book I am ...