My girlfriend and Kid received bad service from Translux, I bought a ticket for my girlfriend at City to City Pretoria station with a Reference no. KVX048 for her to pick it up in Durban Station. She arrived at Durban station before 8:30 AM which was the bus departure time for Pretoria, to find ...
I arrived at the bus station at 18:00 and the bus departed at 18:20 and the services number on the bus and on my ticket did not correspond. I was told that i should have gone to check on the windscreen of the bus the print out with destinations pasted there. I tried to talk to the Station's ...
We are now in March 2013, and from Jan 2013, Translux have ignored the clients, My sister in law also called from England, Translux treated her just as badly, SEE MAILS SENT TRANSLUX RETURN WHAT DOES NOT BELONG TO YOU Dear Translux I am shocked and disappointed to be writing this letter to you ...
I booked a trip with Translux via the internet purely to avoid having to speak to a call centre agent two days ago. The trip has been paid for. This morning I have made 15 telephone calls and sent 11 e-mails. The minimum time I have waited for the call centre to answer their phone is 9 minutes and ...
I traveled with them from Umthatha to Cape Town in December 2012. When we arrived in Cape Town my bag was missing. I filled out a form, was told I would get a phone call. I received nothing all of December. I called in January no help was given eventually in February I was advised to go to depot. I ...
Bus trip Pta to Dbn 15 Feb 1pm My trip on 15 Feb 2013 has to be one of the worst I have ever experienced. Being the cheapest DOES NOT justify the following : The bus was infested with COCKROACHES The driver did not stick to the specified bus schedule Driver made random stops with no time limits ...