During April this year I went to Torga Optical in the Langeberg Mall, Mossel Bay and had my eyes tested in order to obtain glasses for reading and long distance. On 12/4/2013 I went to collect them. When I tried them on, both pairs where unusable, as they where out of focus. I was told by Mr ...
On the 20 May 2013 I made the unfortunate decision to visit Torga Optical Northgate to get a new pair of glasses, my previous optometrist didn't have a great range and this fancy looking shop looked inviting. Without asking any medical questions they stuck me up against some machine and did a scan ...
I just wanted to compliment Erika Myburgh from Torga Optical for her prompt response after a concern query I sent through their online comment box whereby she had the matter immediately attended to and ensured that I understood the situation and had the matter resolved. She definitely cares a lot ...
At no stage were we told in the consulting room that we are signing a invoice, we asked for a quotation to be sent to our medical aid, and then to receive feedback as to which portion the medical aid is paying??? If we were made to sign a invoice, it was done so under false pretences, how can we ...
I saw the optometrist at Torga Optical Eikestad Mall (Stellenbosch) in September/October of 2011 for an eye test and contact lenses. I arranged with Torga Optical to deduct the amount payable from my Edgars (credit) account. I then received a call mid 2012 from them stating that the account has not ...
I was given a voucher for any eye test for the Torga Optical Tokai branch in June 2011. I went for the eye test and as it turned out I didn't need glasses so I was under the impression that all I needed to do was give them the voucher in exchange for the eye test. A few months later they contacted ...