Hi, What a humbling experience from the Torga Optical team. Had a hickup when it came to documentation required. Informed the Torga Head Office, and got service that made me proud to be South African. Other optometrists in EL need to take a leaf out of the Torga Team's book on how to provide a ...
Dear All I had my son's glasses done at Torga Optical in Kenilworth Centre, Cape Town. The lens rattled in the frame and the lens was oversize in places making it look ugly. I took his prescription and our Ray Ban frame to Torga competition who immediately identified the lens and made a perfect ...
My glasses had broke on the weekend and i was currently going to another optometrist, as i have very poor eyesight i needed it to be repaired urgently, my current optometrist could only help me in about a weeks time. i then went to Torga Optical, the branch in Trade Route. They assisted me ...
I had a problem with glasses of mine which was new but the lens fell out a few weeks after i had it. i complained and the company responded. the gave me new glasses and fixed the other one, thanks for your kind service and great help ...
Earlier this year I took my mother to get new spectacles. She is notoriously difficult to please. Ms Nicholson and the other staff at Northgate Torga were wonderful. Mother is very pleased with the treatment she received - as well as being satisfied with her spectacles (both pairs). Last week I was ...
Once I find a place which offers good customer service, I keep returning to that place. Torga Optical in Clearwater mall has always employed friendly, helpful staff. Unfortunately, this was not enough to make up for the lack of the standard of the goods. I went for a eye test on the 27/8. The 1/9 ...