I have called TNT 5 times now wait a week for my parcel and have paid my Duty & Vat. Now it has been send to the States Warehouse for what??? I do not get the same story of everyone I speak to at TNT, I was promised to be called back by a guy but nothing ever happens. I'm sick of this I told ...
For anyone or business that's thinking of using TNT express for shipments. I had 2 shipments coming from China all went well until it reached SA. The shipments got stuck at clearance for 4 days. I spent all 4 days on the phone trying to find out what the problem was. No one could tell me. Only on ...
I paid 925 EURO for an express shipment where I was promised by TNT in Europe that it would take only 3 days for delivery. Today is the end of day 6, and still no delivery. I do not have enough words to describe my frustration as the complete lack in service and communication is horrendous!! I have ...
I was phoned on 16 Sept to be informed that the parcel is with TNT services and will be delivered on 18 Sept. The staff at TNT services did not get back to me at different occasions. When they got back, they gave contradicting information. I had to make numerous calls to get some service out of ...
TNT Express sends me an Invoice on the 18th September for a parcel they are suppose to deliver to me from an international sender. Not my choice. With the invoice I am informed that if payment is not received with in 3 days they will move the parcel to the states warehouse where i will have to ...
I regularly import goods from the UK that are sent via TNT - their courier, definitely not my courier of choice. TNT have all the details of the goods on their system, so they have no need to confirm tarrif heading, duty, VAT etc etc. This is an express service, so when the goods arrive they should ...