Don't even know where to start. But it's all around pathetic service. From customer services, to accounts, to customs clearance. Rather deal with UPS, their service are thousand times better. ...
It has been a long time since I have received service like this, I ordered a Parcel from France and needed it delivered asap. There were a couple of Hiccups along the way on TNT's part but Erron, Nhlanhla and Peter rectified the issues and made sure that I received my parcel on time. Most ...
I have regular shipments via TNT and this last shipment was the last straw. The package arrived in the country on Sunday 24 Feb and I requested via email, from the person I usually receive invoices from, the invoice so I could make payment and have the parcel delivered on Monday. On Wednesday I ...
I called and asked for two parcels to be collected and delivered to Cape Town and another to Durban. I stressed that the one to Cape Town was urgent and had to reach there on the same day. I also pointed out that should my account not be activated I would personally go to the Durban office and pay ...
Sent a small box of documents from the UK to RSA with TNT. Paid TNT in UK, in full for door to door service. According to tracking the parcel arrived at the TNT depot in RSA a week after it was sent. A week after that TNT RSA sent the intended recipient a bill for R465.00..apparently a ...
I was fortunate to have secured the right to distribute a rather unique patented product in South Africa and recently imported samples from the manufacturer in Sweden. My account with TNT was overdue, so I paid my account in full before I instructed TNT Cape Town to uplift the goods in Sweden, ...