I just received an sms from you, Telkom, telling me my account is in arrears, I only have a telkom line for the adsl internet! Okay so I thought if I sign up with mweb I pay them and they pay you! Silly me, BUT due to the fact that I have never ever received any form off bill to pay any account, so ...
I phoned the call centre about two months ago to cancel my landline and they explained to me that i have to wait until @tlantic cacelled my adsl line with them. O I waited a month and then phoned again to cancel. So they said i must wait another mont as notice.but mutch to my surprise when i opened ...
I moved to a new place where there is no cellular/ 3g network. I am a It professional and I am helpless without internet. I decided to go with telkom and by getting an ADSL line from them. I register with them, and person call me after 3 days for line installation. The person name was Allen and he ...
Our company is moving, I have been phoning since Monday to the call centre without luck, deciding to go to Telkom direct shop, just to hear they don't do it we must phone 10210, phone the complaints department, sorry we will put you through to 10210, what is the problem here, I just need to move ...
I have been having issues with my Telkom ADSL line for almost a month. I had to log a new ticket again today. When I phoned to get this escalated as they closed the previous one without any resolution. The call centre agents keep disconnecting me or leave me on hold when I phone and they need to ...
I called Telkom last week Friday to request the cancellation of my ADSL data bundle and to inform them that I will be migrating my line to Afrihost. On my first call, I was disconnected after being on hold for 30mins. I eventually managed to speak to someone after being on hold for 30mins again. ...