I was on the Telkom simple package, but cancelled it (TOC8337526). From 1 April 2013 I don't have any Telkom services, but still get billed. On 14 March I complained on HelloPeter (escalation reference number is ARS 223928) about being billed TI-AllAccess for April and it was removed from my ...
On the first of mart I order a telkom adsl and phone contract. Why asked my to pay R700 deposit and that I will get my modem and phone in 30 days time. I am calling ever day and ever day I am getting a new excuse. Not one of them called me back that a time our to pay my money back. We need n new ...
After Lindie Cancelled with Ref 76781898A and Thembie cancelled my Data line Ref 77946640A .The supervisor said i must phone back to confirm if the line has been cancelled. This is extremely great service again from Telkom. After trying to convince me to stay with Telkom i refused and they finally ...
This must be the sixth complaint I have lodged on this website against Telkom. This time it is because the service I am receiving is patchy and unreliable. We are paying for a 1 meg line and should be getting approximately 70 to 80 kB/s and even faster at night. Instead my spead is fast for a while ...
After loads of complaints one lady could change my attitude towards Telkom. I salute Rosemary van Niekerk. She was exceptional. Could answer all my questions with dignity and knowledge. It is because of people like her, that companies like you, survive... ...
I have been talking to Telkom on my customer's behalf and this was the third time I needed to log a call. The call centre agents never listen to the issue at hand and every single time they want to refresh the connection / reset the port and I tell them that it doesn't resolve the problem. The ...