We recharged through Absa internet banking to obtain airtime for our 8ta sim for our internet. As they didn't have an 8ta option and only Telkom, we chose Telkom as 8ta is powered by Telkom. We tried to load the airtime and it failed. We contacted aN 8ta consultant who advised that the recharge ...
On 3 April 2013 my internet service went down - this was also around the time the SEACOM cable went down and I attributed it to that. However the issue was clearly line related as the router completely lost the connection to the exchange and had to re-sync. If the line was not dropped it would just ...
I have taken a telkom uncapped account with a 1MB line, but after 6pm my speeds are pathetic. I am getting speeds of no more than 20KB a second and this sometimes fall into bytes. I wanted to intially take a 2MB line but you guys tell me it is not possible in my area... but when checking onlin e on ...
Since 17 April, when I reported a faulty telephone line, nothing has happened. I have reported it several times again and still nobody does anything about it. Every time I call, the operator says the will mark it urgent, because it is my dads telephone and he is 85 and living with his carer in the ...
I booked my move a month in advance and gave them the date that I will have access to the property. They phoned twice claiming that the technicians tried to phone me. I explained that I do not own the property and only on the 2/05 will I be able to give them access. They cancel my existing line. A ...
Our business line and ADSL were interrupted on 15 May 13. I immediately reported the problem. On 16 May I was tracking the fault report. To my surprise, NO report has been logged by the operator. I logged another report on 16 May - fault nr. 100ATK160513. A follow-up was done today just to find out ...