AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Cut off despite payment | #130843

Telkom
Cut off despite payment

I have been trying to pay my Telkom invoice online only to discover that their credit card processing only works in Internet Explorer. But I have a Mac! I finallly speak to someone who can tell me how to EFT them, which I then do. At the same time, I set up a debit order for future months.

To recap:
1. Can't pay despite best intentions
2. Paid another way after struggling to get instructions
3. Setup payment for future

Yet today, in their glorious wisdom Telkom have cut me off. Dear Telkom, does your uselessness know no bounds?

Date:

Company: Telkom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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