Logged a ticket last week about my ADSL not working, 3 days ago got a sms saying my fault is in the hands of the tech repair division and still nothing. Fault 1127CWK040613 ...
Good Morning Palesa We have been exchanging emails for the last 2 weeks, I have been in contact with the call centre for the last month, my order has been looked at and planned for the last month. I am really getting annoyed in the lack of service I am getting from you you guys. Its a simple letter ...
So for the second time I'm back on Hello Peter with EXACTLY the same problem but it gets worse. Telkom sent some technicians to my place after my last complaint but these technicians were unable to sort out the problem. They say "there might be a problem with the line in my area" and ...
It has been 16 days since my last report and nothing has changed! Only promises and no service. I tested with my 8ta 3g on the same router as the ADSL link and guess what... it works, go back to ADSL (ISP) and problem back again! It is very obvious that the people supporting my ISP is either ...
27th May I applied for 24mnth killer deal R558 p/m 3rd June my husband went to Telkom to inquire about the line - the deal was not loaded in system. 7th June I receive sms with order #80048743 10th June I receive sms confirming installation date 12th June 10th June I receive sms instruction to ...
I Upgraded to a 40Mb/s VDSL Telkom connection 6 months ago which was working OK until 2 weeks ago. If I do a speed test I get 38Mb/s down and 2Mb/s up which is great. However when I try and down load content, ie an 18Mbyte driver file from [URL Removed] it comes in at 2.5Kb/sec in 2.5 hours. ...