I have a home number and a my ring on my home number, the my ring number is 0114754845, the my ring number is continually being made a spare number and then does not work, to have it re instated is near impossible as nobody can help me, this happened again on thursday 13 june 2013, took me numerous ...
Since february 2013 telkom has promised to rectify error on bills and cancellation on a package I did not request. All information and records of my numerous calls on the account history is on the system. I was shocked to learn that all those long hours and wait to speak to consultants were in vain ...
Hi, I purchased the 1mb ADSL bundle from Telkom on December 2012, the one on the website that says NO CONTRACT. after installation, i realized that 1mb was too slow for me, and so i called them back and asked to upgrade to the 2mb bundle, which they happily did. However, when i got my bill, i was ...
On the 11th of June 2013 I phone Telkom to create a stand alone e-mail for me as my contract ended. I advise the guy that I do not download my mails but only use webmail. He promised me that he backed up my emails as they are extremely important. They are not on the server. I phoned Telkom ...
I recently installed a telephone line in Glenanda after confirming with Telkom that I could upgrade the line to an ADSL Service. The call centre agent confirmed that my area (Glenanda) supported ADSL at my exchange. After I installed the line, I tried to upgrade the line, only to be told that there ...
I have been trying to close an business account with them since 7 March 2013. They did confirm the request on the 8th March. You can only do it by email or fax. You cannot reach them by phone. They do not respond to emails and they don't confirm receiving your faxes. The account were closed ...