I have been waiting 4 month (Yes 4MONTHS) for Telkom to come and install an ADSL line. After wasting R200 in airtime and speaking to numerous rude consultants, they promised a line would be installed within 14 working days! Its been 4 months and I cannot get through to any competent person to ...
Dear Telkom I opened my account with Telkom in April 2013. I received my account at the end of May 2013 for 13th April - mid June. I thought I was likely to receive a bill of around R1000, instead I received a bill of R1450. When I contacted 10210, I queried this amount and the consultant said they ...
We had our ADSL line installed on the 6th May & requested the 2MB uncapped package. The service was fantastic signing up for the line at Greenstone & the activation was fast - I was surprised had how good Telkom had been so far. Little did I know the problems started after the activation. ...
For the last three months I have had to try more than once to pay by credit card on the Telkom on line payment system. I get to the screen which says "payment being authorised - please be patient' but then I wait and I wait and I wait. After about an hour I cancel the transaction and try again ...
Since March 13 I have struggled firstly I ordered a line move, which after 30 days I phoned them to check they said cannot be done due to insufficient infrastructure (Thanks for letting me know) then I ordered a wireless which after another 30 days I phoned them, they said they lost the order! I ...
I have tried to apply for a new telkom line twice now at 2 separate addresses. i always get the same excuse, that i am in a high cable area. I have six businesses surrounding me and all of them have telkom numbers. Could somebody please explain to me how the only the copper cables from in front of ...