Last week our neighbours and our telephone and our Internet went down. Technicians were despatched and their service was up and running within 24 hours. A week later, with many calls and 2 esculations, we are still waiting for our line to be fixed. Our dear 86 year old grandmother is without her ...
When I signed up our business account with Telkom, I was promised service in 24 hours... well our business line has been down since Friday. A fault was logged 302CNK140613, it was logged as fixed - a lie, it was never fixed. Another fault was logged 15ANK180613 and we were PROMISED priority ...
I have had a fault with my Call Waiting since January 2013. Telkom keep giving me ARS numbers, saying that the repair has been escalated. If this is an escalation, I hate to think what their ordinary service is like. If people read their replies to complaints, you think that they're dealing with ...
Last year - March 2012 i was introduced to the 3 month free ADSL uncapped trial. I was told that it is free. also that the amounts will reflect on my account but will be credited thereafter. ZAfter one month of "testing" i found that this was not for me as i had endless problems. The ...
I received a message from Hello Peter that Telkom has responded to my last complaint but no one from Telkom has made contact with me. Who do I need to speak to in order to have my issues resolved. This is really getting ridiculous. ...
Hi guys reading through various other complaints - mine seems to follow suite the exact change of events: after an initial battle for Telkom to assist with the installation of my (residential) line in my new apartment (in a security complex) - i was advised by the Telkom official that i need to get ...