I called Telkom on the 11/06/2013, to place an order for Telkom Simple. The order was placed, and I was impressed with my service, they had indicated that the order was now with the technical department to ensure that the infrastructure for the new line is available. All well, shortly after this, I ...
Our branch in CapeTown moved buildings literally 5 minutes away and so I requested that our 2 ADSL lines were moved from our old premises to our new premises. I was told it cannot just get moved i need to order new lines at the new premises. The previous company at our new premises left all the old ...
My dad has a Telkom account for many years and this is not the 1st time that the billing has been incorrect! We cancelled our ADSL as of the beginning of Jan 2013 .The ADSL line rental was cancelled from then. However he is still being billed for 5GB every month from Jan-June 2013. How can you be ...
I am at my wits' end. I spend at least 2 hours a week trying to get through to telkom's call centers, sometimes successful but mostly not to complain about my excruciatingly slow connection, or complete lack of one. Yesterday, after a 15 minute call, trying to resolve the issue, I was simply cut ...
We have a Telkom Wireless phone because the complex we lived in previously had no Telkom cables. We moved into our home almost 18 months ago and immediately applied for a fixed landline - the previous homeowner transferred her existing number to her new home. However we were told numerous times ...
I have a 4 Mbps line with a 4 Mbps data Uncapped and unshaped which drops all the times intervals of 20-30 mins in between service which i reported this on two accounts but the tech's says that the line is all good and my equipment is fault and a different tech came on the same day and discounted ...