I applied for a 1MB ADSL Line in April 2012. When the line rental costs went down Telkom decided to change my ADSL line without my consent in August 2012 to a 2MB line and still charging me the same amount as before, when all I was receiving from my ISP (MWEB) was 1MB data, I had no need for a 2MB ...
The response from telkom makes no sense! "Hello MMOSIMANE, Thank you for your posting. We apologize for the inconveniences that you experienced as a result of this. To assist you speedily, please email me the correct account number or the account holder's Identity number. Best regards, Siphiwe ...
My telephone line was changed in April 2012 to a pre paid and ever since the line is down on a continous basis. This year May it was down almost the whole of the month - the cable from the house to the pole has been replaced the cable ON the pole has been replaced eventually the box in the street ...
I opened up a telkom data contract two months back after a telkom sales agent assured me I could get network coverage in my area (Fourways). Upon taking out the contract i realised that i could not get any network coverage and thus have never used the service. After a month of frustrating back and ...
It has now been 12 days that our internet at work has been down. every day we get and SMS saying it is back on and then when we try, its still off and nothing has been fixed! when we call we are put from one person to the next and no one does anything about it! its still down! ...
I would like to complain for the accounting errors Telkom made on my account, and thus resulting in my account being suspended. I moved from ISP to ISP, and during this period, Telkom overcharged me. Now, being the 16th July 2013, my account has been suspended for me failing to pay my account. I ...