Hi. I ordered an ADSL line and account for a customer reference 77277617A on the 24th April 2013. Telkom sent an sms asking for a R700 deposit (no banking details etc in the sms). The deposit was paid on the 16th May 2013 (I have the receipt). Customer is being billed for the service for 4 months ...
WE HAVE OVER THE PAST 2 MONTHS BEEN WITHOUT COMMUNICATION, OUR BUSINESS IS DEPENDANT ON TELKOM OUR PHONE WHICH AT THIS STAGE IS PART OF MY DESK DECOR FOR WHICH I PAY RENTAL... BUT GET NO SERVICE. IT SEEMS THERE ARE NO TECHNICHANS LEFT OUT THERE THAT CAN FIX THIS PROBLEM... AND THEY JUST DONT CARE. ...
Dear Maureen I am receiving sms from Telkom persisting for the amount R778.80 of which R461.75 is payable up to and inclusive of June 2013 end July 2013, which I will pay by end this week. July 2013 account is due at end Aug 2013, bill amounts to R317.05 of which a credit of R171.49 which is ...
I have logged call after call to Telkom, got this line on the 15/5/2013 and has been such a let down since then until the 11/7/2013 when they finally sorted the speed out, until the 23/7/2013 it went down and is still running at 33kb/sec despite my numerous calls and fault logging. this is ...
My ADSL and main telephone line are out of order. My first call was on the 19.07.13 and service was restored for 2 hours. Then I complained again on the 26.07.13 and the 27.07.13, to no avail. Nobody has been to check and still no service on internet or telephone lines. My home telephone number is ...
Good day. I cancelled my account with Telkom in January and have been out of the country since then. They are still billing me and after countless phone calls and countless emails I have had no response. I am told the account is cancelled but they still bill me. I am in New Zealand at the moment ...