On the 21 June, all connectivity was lost at home. I logged a ticket on the 24th June. Till date no repairs have been done, even after numerous calls to have this escalated within Telkom. There however seems to be nothing wrong with Telkom's billing system. ...
On the 5th of June i sent an email to telkom to cancel my account with them. The consultant told me that they would cancel my account after the outstanding amount was paid and that i sent an email to cancel my account. I paid the outstanding amount a few days later but telkom did not cancel my ...
On the 8th of July 2013 Telkom installed an ADS line at my home. I have been try several times a day without success to get an username and password form the internet department at Telkom. In sheer desperation I took time off work and went to the Telkom shop at Clearwater mall. I saw a consultant ...
Out of principle, I do NOT pay for service I do not receive. You wouldn't pay for refuse removal if your refuse is not collected. Well, exactly the same way I will not pay for a telephone line that does not work, that in fact was broken by Telkoms own technicians. I have settled the bill up until ...
Since I have installed my ADSL LIne, within 2 weeks of installation I get a demand for payment. How is that possible??? eventually that gets corrected to find out I am still being over-billed as the wrong service is active. My line speeds were great until a consultant supposedly corrected the ...
My ADSL service at home has degraded so badly we get no throughput whatsoever. I have logged various calls over the last 4 months and escalated many of them. all the technicians check the same points but the line remains an issue. i have bought 4 new modems because Telkom always blames my equipment ...