I recently discovered that I had used 173% of my one 20G username. I was shocked as I was supposed to be capped automatically at 20G. I phoned in to make sure I wasn't going to be charged for this. I was told that I had requested it (which I hadn't). They could not tell me when or how I had ...
Ordered a telephone line from Telkom and then purchased ADSL bundle from Afrihost. This required afrihost to activate my adsl line from telkom. After two weeks i phone afrihost and they said that they are waiting on telkom to activate the adsl. the first time i phoned telkom for the progress of the ...
My cellphone which is on contract with telkom broke down two weeks ago its still under guarantee i got sms yesterday that i must pay in R180 rand to get cellphone back? Why must i pay if the phone is under guarantee? ...
I applied for a DSL line in December 2012 and the line was never installed because the infrastructure was insufficient in the area. I am now receiving bills monthly for data that I have never received. I have disputed the account twice now and requested that the order against my name be cancelled. ...
On 27/5/2013 my 84 year old mother made a call to my phone. Although this call was ended after a few minutes, the line remained connected for 35 hours. In this time I was not able to make a call and even though I lifted the receiver and replaced it I still could not get a dialing signal. I also ...
Good Day Is this the length Consumers of Telkom have to follow in order to be Assisted. I had no internet since the 26 July 2013. When I came home my landline as well as my internet was completely off. I tried calling the call centre but after about 30 minutes of waiting for a technician to assist ...