Telkom just replied to my complaint saying my line is "working on their system and that it is fixed"... what a bunch of Liars... I never gave them my Home number and the number is registered on my Wife's name, so What cking line is this they repaired. My line is not broken... my line is ...
WITHOUT PREJUDICE I am fairly certain that it is ILLEGAL to raise the price of your services without informing your customers -- with sufficient notice -- such that they may have the opportunity to decline the service on offer at the new, higher price. Telkom has now done this twice: In May, the ...
Hi there, Firstly there is terrible DSLAM congestion in the 031 562 area. This is especially bad in the weekday evenings/weekends and public holidays. But especially weekday evenings, latency and maximum throughput deteriorates badly. The equipment needs to be upgraded urgently. Also the maximum ...
Ok, so I reported A fault to telkom on the 17 of July. After more than 2 weeks a technician finally decides to show up and yet again tell me its my router... although I have replaced it... thanks to the previous technician telling me its my router. I've tested the line with a splitter and without ...
I ordered a 2MB uncapped line from telkom. I was told to pay a deposit of R700 odd, and once this was done to contact the call centre with the receipt number, which I did. They informed me that it could take up to 72 hours for the line to become active. It has gone way past that, and every time I ...
Have called telkom for four days now complaining that our Internet service is down and we use it for work purposes so therefore we are currently loosing money as we have no way to access the Internet except via or mobiles. Everytime we call to lay a complaint the response we receive is " we ...