For more than 3 year now, Telkom has been constantly rejecting ADSL service in my area apparently due to high cable in my area. Well they kept on telling me to try on applying which I have been doing and getting one and the same response. The cable might have been an issue around my area however in ...
When we decided to get a Telkom ADSL line we were told by the sales person that the line would be installed by the following Wednesday. Wednesday came and went with no news from anyone. After numerous attempts at trying to call the store telephonically-with no luck- my husband and I eventually went ...
I contacted Telkom on the 02nd of August 2013. I reported a fault with my landline and i was assured that it would be sorted out within 48 working hours, reference nr 576TMZ020813. I contacted them on the 06th August, i was told that there is still a fault registered on the line and they will ...
One month ago, I ordered an ADSL line to be installed at my house. It finally came to be installed last Tuesday (a month later). However, when I connect, there is no connection. I contacted call center and am informed that my line is for a voice line and not for an ADSL line. They asked if they can ...
I was in process of switching banks so missed a payment. Then tried to pay my arrears but couldn't get a my 19 digit no for Internet banking. I tried getting it online and through the call centre. The next thing I know my line is cut. So I paid when I eventually got my no and my service was ...
Reported "dead" phone, number 0129918328 on 26 July 2013, given ref: 325ctz260713. NO ACTION since then. Have critically ill family member in hospital. Communications with family/friends disrupted. Requite immediate action from Telkom AND a credit on rental charge for total days without ...