I applied for a Telkom and ADSL line to be installed. No terms and conditions were explained to me, I was not informed of any installations costs and I did not sign any documentation. On receipt of my first account more than R600 was charged for installations costs of which I was not informed. ...
Wanted to visit a Telkom store. Found the Fourways branch on the website but no contact details other than a fax number. Went to the store to find that the point-of-sale system was down and that they could not help me. Rep was rude and unhelpful, would not give me the store's direct telephone ...
Ek het 2 rekenings by telkom.ek sakel telkom op 10210 en vra die volgende om gedoen te word. kanselleer my internet diens maar ek wil nog steeds gebruik maak van die ADSL lyn dan moet die lyn spoed opgegradeer word. dit moet gedoen word op net een van die lyne. dit word nie gedoen nie. ek skakel ...
Newlands Fernwood is one of the oldest suburbs in Cape Town. Its wet, the cables are incredibly old and today the area is known for its trees and seeing Telkom vans parked on its street corners daily. The service along boshof avenue is none existent - there is nothing the technicians can do except ...
I was called on the 1st of August, by a telcom sales agent. After deciding to sign up for the Simple package, I was assured by the sales agent and her manager that I would receive confirmation in 2 days, with details for picking up Modem and 3G dongle and sim card. A week later, I call the customer ...
We had our telkom line installed in March - i think the 6th. We were on a 5gb per month contract, few days after that I upgraded to a 2mbps. So it was put through. We received an account of R1363.90 - which was expected because we were working on pro rata amounts. So we paid that amount at the ...