Upon my return from 2 weeks abroad, I discovered that my neighbor's gardener had cut my phone line while trimming a hedge. I reported this to Telkom on the 11th of August and was told that they don't know when it will be fixed but they could "at least promise that it would not take more than 5 ...
I pay Telkom for a 4mb ADSL line from Telkom as well as a phone line. On the 8th August, Service to my residential line went completely dead. No internet or phoneline. I phoned on that day, and everyday other day since to gain some insight into what the problem is. Everytime we phone, it is a ...
Hello Peter! We logged a complaint regarding poor ADSL in Ramsgate via your website on 1 August 2013. ( HelloPeter Query: ARS:231609 Mr Wessel Pretorius DN:0393149939) We received a notification that Telkom is busy with it but today 17 days later nothing has been done about it yet. We have a ...
Called 0860 number to report Faulty VSat. Got ping-ponged between Luellen and Lady in Tech Service. Got transferred by Luellen to another extention eventually after 30 minutes had to cut the call and deal with our guests. Then had to phone Luellen again to get the TIPS number and after dialing ...
On previous occasions I have attempted to contact you using the CONTACT THROUGH WEBSITE FORM, and have had NO response. I migrated my Internet Package from a 2mbps line to a 4 mbps mid July and have selected that the data package remain at 20Gig. Looking at my most recent bill due I have been ...
My landline has been off since 1 August 2013. The matter was reported on 2 August to the call Center. It took them 12 days to send a technician, after I complained. Technician arrived, tested the line etc etc and got the phone working. The phone only worked for 6 hours and we are back to square ...