I have logged a call more than once with Telkom to fix my 4meg ADSL line. The line speed is intermittent and has high latency and pings. A technician from Telkom came and finally determined that the line fault is underground at some "joint". He was going to escalate the problem to the ...
I would like to complain about my adsl line quality. Telkom has installed a new MSAN near my residence and I would like to be relocated to that as I ahve continous issues with my current connection in the winter it is not as bad but it is now almost spring and as soon as it starts raining our ...
I suspended my R499 month-to-month deal (10GB data & telephone line) on 21 June 2013 ref 80777175, as I had to move out of the then property and move into the new property only September or October depending on our Transfer of property as explained on 21 June 2013.I was told I would not be ...
First off i needed to transfer my adsl line back from my isp to telkom, only then could i start the relocation which i did on the 7th of August. i then received a bill of R666.60 from telkom for reasons i didnt know. i then enquired what was happening with my transfer which they said took up to 21 ...
Our business lines are down, due to Telkoms lack of committment to repair lines faulty from the day of installation. This is causing BIG problems as we are not able to receive or make calls. This is putting a huge hold on our production, allowing our business to stand still. I am wondering if ...
I recently took two contracts out one for a new blackberry Q10.and a adsl line for my business. Firstly the Q10 bought its a brand new phone but it freezes from day 3.and stays stuck on one screen until ypu switch the phone off. There is also no network most of the time which is really a problem. I ...