Another Telkom Complaint. I wish I could attach a copied image of my ping plotter results. On the first hop from my router @ 11:30AM I'm getting a latency of 1000 ms. The first hop indicates a problem with the exchange unless I'm mistaken Since I pay for a 2mb connection and do not receive what I ...
The lady at front desk do not know the meaning of customer service! The way she talks to customers and the bad service she is giving is just unacceptable. I also heard i'm not the only one complaining about her. She really puts Telkom Mobile in a bad light. PLEASE DO SOMETHING ABOUT HER! Thank you, ...
I have had numerous complaints to Telkom Internet. I pay for a 4 Mbps line, but only average 2 Mbps to 3 Mbps. For the last two days my speed has been 0, 2 Mpbs. I log a fault (on numerous occasions) - they say they rest my line and everything should be fine, but i still only get between 2 to 3 ...
I'm paying R560.53 for uncapped advanced ADSL R262 for the DSL faster bundle for my business line. My ADSL and e-mail server has been running at a snails pace since the beginning of May 2013 and despite complaining on a weekly basis to TELKOM fault reporting, NOTHING has been done about it. I'm not ...
I applied for one of the "Simple" Telkom specials and while on the phone all checks were done and a ref. no. was supplied. The next day I received a SMS welcoming me to Telkom internet services with a username and e-mail address. I was very impressed with their service but then I received ...
Why is Telkom unauthorisedly billing for or on behalf of Trudon??? Can management please reply and not a call centre agent. ...