I cannot believe what I am being put through by TELKOM a service provider. Just to recap: fault reference number 16CWK250813 refers. Phone stopped working 23/8/2013 but ADSL working. Reported 25/8/2013. Technician came out Tuesday 27/8 confirmed external cable fault. Nothing he can do he has to ...
I reported a fault on the line over a month ago. A technician came around and advised that the underground cable had been cut and they would repair it. Five minutes later I get an sms stated that the fault is fixed and the phone is restored. It was NOT. It was DEAD. I reported it again and was told ...
We just cannot get our Telkom bill send to us either via post or email. We get calls every month end asking why we have not paid and if we don't in the next few days our phone line will be suspended. I would love to pay, I really would but for the life of me I cannot get them to send my bill to me ...
Trying now from this moning to call the branch. Even sent a mail. This branch doesnt pick up their phones and when I contacted the centre they have had past complaints were they have sent security to tell them to answer their telephones ...
We had Telkom install a adsl Line and phone line. Struggling two weeks to connect to internet. Had Modem swoped. Still not working. Spend close to eight hours with call centre. Call centre said there s a problem in the area, all is offline and will be back on Monday. Still no internet. Neigbour's ...
On 22 August a Telkom tech came to install a line for one of my neighbours & promptly killed our line. 0315635929. Fault 265CNK220813 was still not fixed a week later. When we phoned the 4th time, instead of fixing the problem they gave us a new ref 539201. Wow! Clever! The fault was fixed, ...