On 24th of July I called in to Telkom to move my line From my old address to a new Address, I have moved out of town on to a farm... When finally getting through to the call centre 25 minutes later, I gave the lady my new address for my line to be moved to... She tried to find the address on the ...
THE GUY AT TELKOM CAPE GATE TOLD ME I CANNOT CANCEL MY FATHER'S ACCOUNT, WHO PAST AWAY IN APRIL. THE ONLY WAY TO CANCEL IS TO TAKE OVER THE ACCOUNT AND ONLY THEN CANCEL. I have trusted him as I thought he knows what he was talking about. so he moved the account to my name, and then was suppose to ...
Over 9 weeks ago I called to ask about a pole being removed. the people in the call center have no idea of the implications. Besides this I was told I would be contacted within 24 hours to explain t&cs and what would happen. I left this for 6 weeks until calling again I was told it would be ...
We have had our ADSL Line for more than 2 years it was 512 then upgraded to 1 meg then to 2meg, And never had latency or speed issues, Originally the problem started on 2 meg so I thought a downgrade back to 1 meg will stabilize the line. We now (1meg) and 2 meg get really slow browsing i have to ...
I am so angry with telkom. I am a new client. i have applied for adsl on monday. I was approved and the consultant told me that installation is for free. She promised that it will be installed today. However the tecnitions came today to my shock they told me they can only install it next thursday ...
Good day, I contacted you guys on Friday 30 August in connection with a line installation at "my address" Monday 2 September I received an sms: "Telkom SA: Dear client MR.DUANE VAN DER SANDT, Telkom SA will send a representative to your premises - "my address" to fulfil ...